Company called endurance8/9/2023 Cory Atkinson was found guilty for similar charges and sentenced to four years in prison. Darain Atkinson pled guilty to felony stealing, insurance fraud and other consumer violations and was sentenced to eight years in prison. The investigation culminated in the 2012 guilty pleas by Darain Atkinson and his brother, Cory, co-owners of US Fidelis. This prompted attorneys general in 40 states to launch a coordinated investigation of the company for charges ranging from contacting people on the "do not call" list to misleading consumers into believing that it is affiliated with a dealer or automaker. Dealer Services, National Auto Warranty Services Inc., Dealer Warranty Division and National Auto Warranty Service) received more than 1,100 complaints in a 36-month period. But the business, which has gone bankrupt, was not as worthy as its logo would have had you believe.Īccording to the BBB, US Fidelis (a.k.a. US Fidelis may sound familiar to readers from its TV advertisements, which featured a halo above the logo to imply that it was a faith-based organization. Similarly, US Fidelis was another third-party warranty company with a poor record. That's why no regular here will recommend any warranty other than a manufacturer-backed one." Your warranty company will or has gone bankrupt and you are fortunate to get anything back. "Many of us here have been burned by similar third-party warranty companies just like Continental. "Welcome to the club," another member wrote. When a member of the Edmunds Forums posted a note about her warranty company going out of business, she found out that she wasn't alone. Third-party warranty companies may give you the option to take your car into the dealership, but the reimbursement process can be a hassle if a company doesn't want to cover a part.Ī number of these third-party warranty companies are fly-by-night operations that go belly up within a few years, costing consumers hundreds of dollars and leaving them without coverage. These warranties differ vastly from manufacturer extended warranties, which use original parts and factory-trained technicians to repair your vehicle at a dealership. A third-party warranty is so named because it has no direct business relationship with the product it covers.
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